Return policy

At Cul de Sac Critters, we strive to provide our customers with the highest quality products. Due to the personalized and unique nature of our ornaments, we have a strict no returns policy. We apologize for any inconvenience this may cause.

As experts in the industry, we take great care in crafting each product to meet your specific requirements. We understand that mistakes can happen, and if there is an error on our part, we will gladly work with you to resolve the issue.

If you have any problems with your order, please contact us within 24 hours of receiving your package. We will do our best to address any concerns and find a satisfactory solution.

Thank you for choosing Cul de Sac Critters for your ornament needs. We appreciate your understanding and support.